Privacy Policy

Radhe Business Software (“Radhe Business Software”, “we”, “us”) is a software development company. We design, build, and implement enterprise applications — including ZifyCRM, ZifyWMS, ZifyConsult, and ZifyStocks — and related custom software, integration, and cloud work for business customers.

This Privacy Policy explains how we handle personal information collected through this website, demo and consultation requests, the on-site AI assistant, and related marketing or pre-sales activity. It does not replace a customer contract that governs data inside a paid ZifyCRM, ZifyWMS, or Inventory tenancy.

Please treat the following as separate:

• Website and sales data: information you give us when you browse this site, request a demo, contact us, or chat with the assistant. That is covered here.
• Customer product data: records your organisation stores in ZifyCRM, ZifyWMS, ZifyStocks, or a custom system we host or support for you. That data is processed under your order form, master services agreement, or data processing terms, not this marketing-site policy.

We collect only what we need to respond to you and to run a professional software practice:

• Identity and work details you submit: name, business email, company, phone, team size, and the product or service you are interested in.
• Project context in free-text messages: workflows, integration needs, or questions about ZifyCRM, ZifyWMS, ZifyConsult, ZifyStocks, or custom development.
• Assistant chat content: content sent through the on-site AI widget, used to answer product questions. Do not paste secrets, credentials, or personal data of third parties into that chat.
• Technical information: such as IP address, browser type, referring URL, device information, and pages viewed. This information may be used to keep the site reliable, secure, and to understand which product pages are useful.
• Cookies and similar technologies: where we use them for session behaviour, website functionality, security, or basic analytics.

Cloudflare Turnstile

We use Cloudflare Turnstile, including its Invisible mode, to help protect this website and its forms from spam, bots, automated abuse, and other malicious activity.

Turnstile operates in the background and may process information about your browser, device, and interaction with the website to determine whether a request is likely to come from a human visitor rather than an automated system.

Cloudflare may process information in connection with the operation and security of Turnstile. For more information, please review Cloudflare's Turnstile Privacy Addendum: https://www.cloudflare.com/turnstile-privacy-policy/

We do not use Turnstile to identify you for advertising purposes.

We use website and sales information to:

• Reply to demo, consultation, and support requests and to schedule conversations with engineers.
• Prepare a relevant technical discussion, for example CRM versus warehouse scope, integration, or implementation.
• Operate, secure, and improve this website and the assistant.
• Detect and prevent spam, automated abuse, fraudulent activity, and other security threats.
• Understand website usage and improve our product and service information.
• Meet legal, accounting, and security obligations.

We do not sell personal information.

We do not use website form data to train public AI models.

We share information only when it is necessary to operate the website, respond to inquiries, or deliver the work:

• Infrastructure and communications providers that host email, the website, or the optional AI assistant, including third-party model or API providers where applicable, under their respective processing terms.
• Security and technical service providers, including Cloudflare, where necessary to protect and operate the website and its forms.
• Professional advisers, such as legal or accounting advisers, when required.
• Authorities, if disclosure is required by law or necessary to protect the company, customers, or the public from harm.

If we engage a subcontractor on a customer project, product and project data follow the customer agreement, not this policy.

Lead and contact records are kept for as long as we have an active conversation or a legitimate need to document a sales or delivery relationship, then deleted or archived according to our internal retention rules.

Server and security logs are kept only as long as reasonably needed for operations, troubleshooting, security monitoring, and review.

We apply access controls, encryption in transit on this site, and least-privilege practices for staff who handle inquiries.

No method of transmission or storage is perfectly secure; we work to reduce risk using reasonable technical and organisational measures appropriate to our business.

You may ask us to access, correct, or delete personal information we hold about you from this website or a demo request, subject to legal retention requirements.

Contact us at urjit.rajgor@gmail.com

If you are in a jurisdiction with additional privacy rights, we will honour those requests as required by applicable law.

This site is intended for business users. We do not knowingly collect personal information from children.

We may update this policy when our products, hosting, security services, or legal requirements change. The effective date at the top of the page will change when we do.

Email: urjit.rajgor@gmail.com
Radhe Business Software
310, Addor Aspire 1
University Road
Ahmedabad, GJ – 380015
India